ZiffTalk Offers Enhanced Customer Acquisition Tool for Online Businesses
 
10 Feb 2004
PLEASANTON, Calif.--(BUSINESS WIRE) --Feb. 10, 2004--ZiffTalk, a leading "click-for-talk" technology and service provider, today announced a new version of its hosted service that helps increase online businesses' customer acquisition and satisfaction.

ZiffTalk, http://www.zifftalk.com , enables companies to offer immediate phone connections with customers and prospects via phone-links from their websites, e-mails or Internet ads.

Service providers, both B2B and B2C, online retailers, the real estate, hospitality and finance industries are all finding ZiffTalk's service increases customer acquisition by providing the most immediate, preferable, and personal online customer interaction tool on the market.

The new ZiffTalk version offers automated personalization of all customer interface graphics. This allows client brand consistency and additional marketing opportunities.

ZiffTalk also offers the fastest and easiest sign and set up process in the industry. Clients can complete the fully automated process at http://www.zifftalk.com and get their phone-links up almost instantaneously.

Since it is hosted, clients need not install hardware or download software. Just a simple cut and paste of one line of HTML code, with an attached graphic, is all that is necessary to get started.

As a hosted service, ZiffTalk's service is affordable for all enterprises, with monthly plans starting at $29.99, and no long-term contracts. "Clients are finding they can recoup their return on investment (ROI) within days and, for months in advance," states Dave Landa, ZiffTalk's VP of sales and marketing.

Although easy to setup and remarkably affordable, ZiffTalk has a powerful client web interface that captures complete incoming caller information and reports it in real time. This reporting tool allows clients to follow up on missed leads, assess e-mail marketing campaign effectiveness, and analyze customer query-spots throughout websites.

Keeping customers in the flow toward the purchase of goods or services, and keeping them locked in just when they may abandon, ZiffTalk's new version is adding immediate measurable value to online businesses across the spectrum.

About ZiffTalk:
ZiffTalk is communication efficiency, enabling live voice communication over the web, e-mail and banner ads, simply and inexpensively, to improve every online enterprise's customer acquisition and satisfaction levels. ZiffTalk is headquartered in Pleasanton, California. For more information or a demo please visit www.zifftalk.com .


Contact Information for Sales and Partnership Programs:
Dave Landa
Vice President, Sales & Marketing
Phone: 925-469-9600 ext. 202
E-mail: dl@zifftalk.com
URL: www.ZiffTalk.com